Privacy Policy
At Muvall Castors Pvt. Ltd., accessible from www.muvallcastors.com we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information.
1. Information We Collect
We may collect the following types of information:
a. Personal Information
- Name
- Email Address
- Phone number
- Company Name
- Address
b. Business & Inquiry Information
- Product requirements
- Load specifications
- Application details
- Purchase inquiries and communication history
c. Technical Information
- IP address
- Browser type
- Device information
- Pages visited and interaction data
2. How We Use Your Information
We use the collected information to:
- Respond to inquiries and provide product recommendations
- Process orders and manage business transactions
- Improve our website, products, and services
- Send quotations, technical details, and updates
- Maintain internal records and analytics
- Comply with legal obligations
3. Sharing of Information
- With internal teams for order processing and support
- With trusted service providers (logistics, IT, CRM tools)
- When required by law or regulatory authorities
4. Data Security
We implement appropriate technical and organizational measures to protect your data against unauthorized access, alteration, disclosure, or destruction.
However, no method of transmission over the internet is 100% secure.
5. Cookies and Tracking Technologies
Our website may use cookies to:
- Enhance user experience
- Analyze website traffic
- Understand user preferences
You can modify your browser settings to decline cookies if preferred.
6. Third-Party Links
Our website may contain links to external websites. We are not responsible for the privacy practices or content of such third-party sites.
7. Data Retention
We retain your information only as long as necessary for:
- Business purposes
- Legal compliance
- Customer support and service improvement
8. Your Rights
You have the right to:
- Access your personal data
- Request correction or deletion
- Withdraw consent for data usage
To exercise these rights, please contact us using the details below.
9. Children's Privacy
Our website is intended for business use and does not knowingly collect data from individuals under the age of 18.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with the revised effective date.
14. Contact Information
Muvall Castors Pvt. Ltd.
45/28, Gubbanna Industrial Estate,
6th Block, Rajajinagar,
Bengaluru - 560010